News

Consumer Alert: Smoke Alarm Recall

Kidde has recalled almost 500,000 dual-sensor smoke detectors in the U.S. and Canada because a manufacturing malfunction can compromise the devices' ability to detect smoke. Specifically, a yellow cap that was left on during manufacturing can cover one of the two...

Notice from Honeywell

January, 2018 To Our Valued Customers and Friends: For over three quarters of a century, Honeywell has provided you with innovative, high quality and cost-effective security products and services. I would like to personally thank you, and everyone in your company, for...

3G CDMA Update

You may have read that Verizon will no longer support 3G CDMA devices beyond Dec. 31, 2019. They have an update that they want you to know about. Read it...

Comcast Internet Outage

Yesterday, folks across the country reported that Comcast internet was down -- an unusually large outage that lasted around 90 minutes. It turns out that the problem was caused by Level 3, an enterprise ISP that provides the backbone for other internet providers like...

Brick company sues City of Little Rock over false alarm ordinance

A block and brick company has filed a class-action lawsuit against the city of Little Rock over an ordinance that imposes fees on repeated false alarms. The 18-page lawsuit, filed in the Pulaski County Circuit Court last week, argues that the city's False Alarm...

Hurricane Harvey

The FCC is posting their communication updates regarding Hurricane Harvey here. A less official, but sometimes easier to navigate source is...

AT&T Leaving the Alarm Biz?

Early to the home security market among ISPs, AT&T may now be looking to exit the business. A report by Reuters states that AT&T is exploring a sale of its Digital Life division as part of an effort to reduce debt following the presumed closure of the telco's...

Sprint ends land-line service

Sprint Corp. ended its landline voice service for business customers on Friday, the end of a century-long legacy, the carrier announced in a customer advisory. Sprint’s (NYSE: S) predecessor, the Brown Telephone Co., started its first long-distance circuit in 1900....

Auto-renewal Contracts

Title 4 Business and Commercial Law Subtitle 7. Consumer Protection Chapter 86 General Provisions A.C.A. § 4-86-106 (2007) 4-86-106. Automatic renewal of professional home security contracts prohibited. (a) Except as provided in subsection (c) of this section, no...

Permits

Little Rock and Conway are now requiring alarm permitting.   There is no charge, but all systems must be permitted. Alarm Permit Applications Conway Little...