January, 2018
To Our Valued Customers and Friends:
For over three quarters of a century, Honeywell has provided you with innovative, high quality and cost-effective security products and services. I would like to personally thank you, and everyone in your company, for your continued support.
Beginning in January, Honeywell Security and Fire is evolving into solutions-based business units. The newly formed Americas Intrusion business will provide visionary leadership in both hardware and software solutions, with a fast operating rhythm of product and service upgrades, as well as ground-up new product development to best meet your evolving security and connected home needs. I am excited to be leading this new organization and look forward to great things in the years to come.
Unfortunately, suppliers of raw materials used in the manufacture of electronic products have passed along cost increases due to tightening global supplies throughout 2017. Wherever possible, we attempt to shield our customers from such cost increases. Due to the nature of these increases, we find it necessary to implement a price modification across our Americas portfolio.
As a result, a new North American price schedule is being implemented effective
February 5, 2018. Because we understand that product cost is an important element of your business, we are keeping the impact as small as possible; we anticipate most customers will see a price change of under 2%.
On behalf of Honeywell, we appreciate your business and trust that you will understand the necessity for this action. As always, our experienced field support teams are at your service and stand ready to answer any questions you may have.
Yours truly,
Alice DeBiasio
President
HSF Americas Intrusion